Five things small business needs to work on in recovering from pandemic woes: 1. Start collecting client emails and stay in touch - announce new inventory or services, promotions and ideas to your faithful 2. Get your products or services itemized online - your customers are used to shopping online now. Even if you don't go e-commerce, let them find out you have what they're looking for 3. More visuals! Use social media to show what's on your shelves, or demonstrate your expertise. Live tours and demos are a happening! 4. Make it easy to buy from home - whether it's e-commerce or order forms or call and select from an online list, keep your customers who are reluctant to walk in and browse 5. Take back your market share! Don't give it up to the big-box or online giants. Be aggressive! #shoplocal#shopsmall#shoplangley