Saturday, August 25, 2018
Til Death Do Us Part: Creating a WOW customer experience from prospecting to retention.
JOIN US AND LEARN... - Understand the importance of having clearly defined target market(s). - Explore the customer journey from prospecting to "maintenance"/"referral". - Identify customer-facing roles and ensure the customer experience doesn't waiver. - Create memorable customer interactions without breaking the bank. - Participants will also walk away with a work booklet to continue to contemplate their own customer journey.
Posted at 10:18 AM